Not your ABC’s; it’s your KLT’s!

How often has a customer bought your product or service without any interaction at all? For me – NEVER! There has always been a process involved – the KLT process! Know, Like and Trust. Think about it. Even when you go into a retail store, you have some knowledge of...

A Powerful Life Idea

“We make a living by what we get, but we make a life by what we give.” – Winston Churchill Imagine what the world would be like if: We all looked for opportunities to contribute to the needs of others, instead of trying to obtain more for ourselves We elevated others...